Disconnected orders hurt growth.
We fix that.
Deck Commerce is the order management system for D2C brands that unifies inventory and fulfillment across every system and channel to turn operational efficiency into growth.
DTC OMNICHANNEL ORDER MANAGEMENT
Disconnected orders hurt growth.
Trusted By
Commerce is evolving. Is your tech stack holding you back?
Using inflexible systems like ERPs or homegrown tools for order management makes it harder for brands to grow.
Integration Gaps
Silos between sales, inventory, and fulfillment cause costly delays.
Cost Burden
Expensive, hard-to-maintain systems drain resources, leaving teams stuck in fixes, not growth.
Scalability Limits
Legacy systems can’t keep up with channel expansion, order volumes, or peak demand.
Deck Commerce replaces order complexity with connected, scalable order management.
Keep Inventory Accurate, Everywhere
Always know what’s available across every channel so you can avoid lost sales, stop cancellations, and sell more.
Fulfill Faster (and with Fewer Errors)
Automate every step from cart to customer so you can deliver faster, reduce errors, and scale seamlessly.
Get Your Systems in Sync
Connect your back-end systems to your front-end tools so your business runs smoother (and you can grow faster).
"Deck Commerce has been a key partner in helping us scale our global DTC operations."
- Ravi Shankavaram, former CIO of New Balance
"Deck Commerce gives us confidence that orders will flow without issues, even when traffic and volume spike."
- Director of Software Development, Rawlings
"Deck Commerce gave us the flexibility to support new fulfillment strategies within very short timeframes."
-Mike Early, former CIO of Build-a-Bear
"Deck Commerce has been a key partner in helping us scale our global DTC operations."
- Ravi Shankavaram, former CIO of New Balance
"Deck Commerce gives us confidence that orders will flow without issues, even when traffic and volume spike."
- Director of Software Development, Rawlings
"Deck Commerce gave us the flexibility to support new fulfillment strategies within very short timeframes."
-Mike Early, former CIO of Build-a-Bear
Make inventory accurate everywhere
Expand your reach across channels with real-time inventory from every location and partner.
- Connect inventory from every channel
- Update listings automatically
- Add new channels quickly
Turn checkout into a moment of confidence
Increase conversions with accurate availability, advanced buying experiences, and AI-powered delivery options.
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Show intelligent delivery dates
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Display accurate stock
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Offer flexible delivery and payment
Deliver with precision, at any scale
Deliver every order on time and without errors, using smart routing and automation that reduces costs and scales with your business.
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Route orders automatically
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Optimize split shipments
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Automate fulfillment updates
Build loyalty through better post-purchase experiences
Build loyalty after delivery, with clear communication, shopper-friendly returns, and customer-centric service experiences.
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Send proactive updates
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Simplify returns, exchanges, and refunds
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Equip support teams with order visibility
75+ integrations, zero replatforming
Deck Commerce is a flexible system extension upgrade, connecting seamlessly with the technologies you already use.
Customer stories
Deck Commerce has processed 100M+ orders within 50+ countries across the globe. See the results from leading brands who have transformed their direct-to-consumer order experiences.
New Balance
Build-A-Bear
Newell Brands
Rawlings
HARMAN
New Balance
Over a 20+ year relationship, Deck Commerce has helped this global footwear retailer save more than $10M through automation, error reduction, and multi-market infrastructure efficiency.
Build-a-Bear
With Deck Commerce powering fulfillment, Build-A-Bear doubled ship-from-store volume and saw an estimated 10% revenue boost from launching same-day delivery, scaling faster while delighting shoppers with every order.
Newell
Newell streamlined operations across 15+ brands, saving over $50K per brand, then expanded to new sales channels driving a 4% revenue uplift and 28% higher AOV.
Rawlings
Rawlings scaled seamlessly during 1,400% demand spikes with 100% uptime, while also automating personalized orders to save $939K annually and reduce manual work across fulfillment.
HARMAN
With Deck Commerce, HARMAN scaled into 15+ global markets while increasing margins by 5% and increasing AOV by 188% through flexible fulfillment strategies and operational efficiencies.
“Deck Commerce has been a key partner in helping us scale our global DTC operations. They’ve made it easier to grow without adding unnecessary complexity and have helped us avoid millions in costs along the way.”
Ravi Shankavaram, former CIO of New Balance
Deck Commerce gave us the flexibility to seamlessly support new fulfillment strategies like ship-from-store within very short timeframes. It’s a platform we trusted to help scale our business while delivering a better customer experience.
Mike Early, former CIO of Build-a-Bear
Deck Commerce makes you feel valued and that you have a voice in their product. They rally to meet customer constraints and demands as a one team.
Director of Digital, Newell Brands
When we launch a high-demand product, we need to know everything’s going to run smoothly. Deck Commerce gives us confidence that orders will flow without issues, even when traffic and volume spike.
Director of Software Development, Rawlings
With Deck Commerce, we have clear visibility across all of our order and fulfillment channels, which gives us the confidence to expand globally without sacrificing efficiency or the customer experience.