Your client needs Deck Commerce...

• When real-time product availability is needed

  Inventory management provides visibility for product availability before the buy button, displaying real-time inventory on the PDP and at checkout. 

• When order status updates are needed

  Order history and updates are communicated in real time to the end customer via the Order History API and communication with the Email Service Provider.

• When BOPIS/BORIS is needed

  Inventory visibility and order orchestration enable merchants to offer BOPIS, providing consumers visibility to which store locations have available product inventory, and then communicate that information to the fulfillment store.

• When they have multiple selling channels

  With order aggregation, merchants can leverage order flows and rules across selling channels. Add selling channels without worrying about the backend integration work to fulfillment nodes.

• When they have multiple fulfillment nodes

  With smart order routing, merchants can identify the best node to fulfill from when inventory is available at multiple locations. This is based on Fastest to the Customer, Package Consolidation, Node Capacity, and more. 

• When customer self-service is needed

  This feature allows merchants' customers to initiate full or partial cancellations, returns, refunds and validate eligibility based on order status or product attributes.