Retail Resources

Get the latest insights on retail and order management. 

The Ultimate Omnichannel
Content Bundle 

Get everything retailers need to know to plan a seamless omnichannel strategy.

 

Get bundle

    _Ebook graphic 600 x 800-2 2

     
      Parnters

      build a bear case study

      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        Even complex paths

        can be happy paths

        with Deck Commerce OMS for Salesforce Commerce Cloud

        storefront integrations (3)

        Brands using SFCC + Deck Commerce to deliver the best customer experience
        New Balance Rawlings FILA Newell Netgear

        icons for website (14)

        Order management is more than a buzzword.

        A dedicated order management system (OMS) is no longer viewed as a cost center, but a way to drive top-line growth through more timely, cost-effective fulfillment options, and increased customer satisfaction.

        More brands are seeing the value of investing in an order management system outside of their current technology stack, rather than using the light OMS functions offered by their software suite. Deck Commerce is a SaaS, built-for-purpose order management system (OMS) for high-volume, DTC retailers leveraging Salesforce Commerce Cloud.

        Order management for retail isn’t just something we do, it’s all we do - which means we can help you increase margins and customer satisfaction, no matter how complex the retail scenario.

         

        A Comprehensive OMS

        to Power the Ideal Post-Purchase Experience

        Warehouse Inventory

        Inventory Management

        Real-time, cross-channel control to optimize inventory turnover, prevent oversells, and cash in on future inventory.

        Workflow order orchestration colored

        Order Orchestration & DOM

        Automate item, order, & transaction workflows for almost any business scenario using prebuilt flows for retail growth.

        Transactions nOtifications

        Transaction Processing

        Connect to the technology you already use to efficiently trigger payments, customer notifications, & tracking throughout the entire order lifecycle.

        Buy Online Pickup in Store (BOPIS)

        Omnichannel Fulfillment

        Empower your customers to buy anywhere, so you can fulfill anywhere—regardless of channel or node.

        Returns

        Return & Exchange Management

        Let OMS turn a liability into a competitive advantage through smart, prebuilt workflows around return management.

        Download Product Overview

        How a Traditional Brick-and-Mortar Retailer Pivoted to Omnichannel in Just Four Weeks.

        "We realized execution needed to happen on the backend to create the ideal customer experience."

         

        Get the Case Study

        Why retailers choose Deck Commerce OMS to complement their Salesforce storefront

        New Balance

        "We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce."

         

        Get the Case Study

        FAQ 

        Salesforce Commerce Cloud + Deck Commerce OMS

        What type of retailers need Deck Commerce OMS?

        • Focused on growing sales volume, omnichannel, multi-channel, or globally

        • Using multiple fulfillment centers, drop shippers, 3PLs, or warehouses

        • Processing 100K+ orders a year

        • Using manual or time-intensive processes to manage inventory, transactions, or fulfillment, ultimately preventing you from growth

        • Continually innovating to keep your customer experience competitive

        If you're a high-volume retailer looking to optimize your order management, reach out to see Deck Commerce in action.  

        See Deck Commerce in Action

        Request a Demo