Retail Resources

Get the latest insights on retail and order management. 

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      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        Extend your customer experience beyond the storefront.

        Automated inventory and order management for high-volume Shopify merchants.

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        Talk to an expert

         

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        Due to its intuitive, customer-focused design and streamlined front-end capabilities, Shopify is becoming increasingly popular for retailers. However, commerce is constantly evolving, and it's important to ensure that business operations are well-managed and capable of handling an ever-changing industry. Deck Commerce offers 75+ seamless integrations and prebuilt workflows trusted by high-volume omnichannel retailers that allow merchants to effortlessly leverage a Shopify order management system.

        Why Deck Commerce + Shopify?

         

        For brands leveraging Shopify's user-friendly, customer-focused storefront, Deck Commerce adds the robust back-end functionality needed for scalability and operational efficiency.

        Together, they create a seamless experience for both customers and merchants.

        Unified Backend and Inventory Management

        Simplify your operations through real-time inventory tracking to maintain optimal inventory levels and reduce time-consuming tasks. Keep everything organized in one system so you can focus on growing your business.

        Streamlined ERP Integration, Multi-Channel Inventory Feeds, Multi-Storefront Operations

        Flexible Order Fulfillment and Advanced Allocation

        Get orders to your customers faster and smarter with tools to help you manage order fulfillment operations. This allows retailers to handle even the trickiest order fulfillment challenges.
         
        Advanced Routing, Logic Omnichannel Fulfillment Options Custom, Automated Workflows 

        Scalable Solutions for Global Reach and Growth

        Expand your business with confidence, supported by a system designed to scale seamlessly and keep running smoothly as you grow.
         
        Global Payment Integration, Line Item Financial Tracking, Seamless Scaling

        What Type of Shopify Merchants Need Distributed Order Management?

        • Operate across multiple sales channels and marketplaces.
        • Require advanced inventory and fulfillment logic.
        • Handle complex or high-volume order scenarios.
        • Support unique drop-shipping or B2B requirements.
        • Expanding internationally with diverse payment options.
        • Need integration with ERP or legacy backend systems.

        What type of order management system is right for you?

        Learn the best ways to manage the order lifecycle effectively without completely overhauling your technology stack.

        Download Spreadsheet

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        Ready to upgrade your order management process?

        A member of our team would love to schedule a no strings attached intro call to discuss if Deck Commerce is the right fit for your business.

         

        Yes, I want to speak to an expert

         

         

        How Deck Commerce Helps Shopify Merchants Simplify and Scale

        Key Order Management Capabilities

        Unified Backend and Inventory Management
        ERP Integration

        ERP accelerators simplify data mapping and provide out-of-the-box workflows, delivering faster time-to-value and reducing reliance on custom middleware. Offers real-time insights so retailers can make informed inventory decisions.
        Multi-Channel Inventory Feeds

        Provides dependable, advanced marketplace support, managing intricate drop-shipping rules like "fill or kill" and custom packaging.
        Multi-Storefront Operations

        Centralized order and inventory management across multiple storefronts (e.g., Shopify, Salesforce) for multi-brand operations.
        Reliable Legacy Order Migration

        Dedicated order types for legacy orders ensure accurate data migration as part of your replatform, with a proven track record of success.

         

        Flexible Fulfillment and Advanced Allocation
        Order Routing

        Manages inventory at SKU/Node level, with advanced logic for cross-channel allocation and stock reservation.
        Channel-Specific Rules

        Supports complex rules (e.g., reserving 50% inventory for clearance) to optimize channel-specific needs.
        Advanced Order Routing

        Market-leading routing logic with options for package consolidation, transit distance optimization, and node capacity.
        Omnichannel Fulfillment

        Integrates with any POS system and supports in-store fulfillment like SFS, BOPIS, curbside, and BORIS.
        Custom Workflows

        Supports highly customizable workflows with unlimited folder structures, allowing more advanced configurations such as kits and bundles.
        Complex Inventory Types

        Advanced support for physical and digital inventory types and complex workflows for multi-attribute items with diverse manufacturing paths.

         

        Scalable Solutions for Global Reach and Growth
        Global Payments

        Integrates with global payment providers to support diverse regional needs.
        Financial Tracking

        Maps line-item financials from promotions to ERP systems for precise tracking.
        Growth-Ready Infrastructure

        Seamlessly scales to new markets with consistent operations and single-source-of-truth architecture.

         

        If you're a high-volume Shopify retailer looking to optimize your order management or fulfillment process, check out our app on the Shopify store or reach out to see Deck Commerce in action.

         

        Flawless customer experience throughout the entire order lifecycle

        You’ve nailed the shopping experience on your storefront. Now it’s time to wow your customers after they click checkout with real-time visibility and seamless processes for fulfillment, tracking, returns, cancellations, and everything in between.

        The CX Checklist for Shopify allows you to keep your customers and team updated through every step of the online order process without manual intervention. It can be used for:

        • Auditing customer experience from start to finish
        • Planning customer experience improvements
        • Increasing customer satisfaction and customer lifetime value

        Get the CX Checklist

        Shopify CX
         

        Automatically process 98% of orders

        Spend less time on tedious tasks — like updating inventory, fulfillment, and managing returns — so you can spend more time on your customers. Process up to 98% of your orders automatically, using smart rules to get you the highest margins and a reliable customer experience for every order.

        Now your team can focus on global, multi-channel, and high-volume growth at scale. Something a lite solution just can’t do.

        See it in Action

        OO&F
         

        Give your customers everything they expect for an easy shopping experience

        Stay up to date with new consumer habits with features that automatically deploy like new payment types, delivery updates, and convenient omnichannel options. You'll always have everything you need to meet consumer expectations -- without the legwork.

        Get the CX Checklist

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        We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce.
         
        VP IT
        New Balance

         

        Can I sell across multiple channels with Shopify?

        Our Shopify integration provides channel-level inventory feeds and channel-specific order imports and workflows for every selling channel, whether that's multiple marketplaces, drop shipping programs, multiple Shopify sites, or even sites on different storefronts.

        Does Deck Commerce's Shopify integration offer advanced features?

        Brands can offer differentiated customer experiences to set them apart from their competitors, including:

        • Custom/personalized products
        • Grace Periods
        • Digital Products (warranties, product registrations)
        • Preorders and backorders with automated advanced order workflows
        How can you launch a new brand or test an emerging market with Shopify?

        As Deck Commerce is storefront agnostic, you can launch a new Shopify online store without having to transfer your entire business to Shopify or launch multiple sites at one time. All inventory and orders, regardless of channel or storefront, seamlessly funnel through Deck Commerce.