Retail Resources

Get the latest insights on retail and order management. 

The Ultimate Omnichannel
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Get everything retailers need to know to plan a seamless omnichannel strategy.

 

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      build a bear case study

      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        Harness the power of each channel—whether click, cart, or curbside.

         

        Simplified Omnichannel Order Management Software

        Omnichannel order management solutions from Deck Commerce empower retailers with a “buy anywhere, fulfill anywhere, return anywhere” business model— improving both the customer experience and overall profitability.

         

        Benefits

        Harness the power of every channel.

        • Get (and keep) more customers

        • Go to market faster with omnichannel capabilities

        • Increase lifetime customer value and transaction size

        • Empower store associates

        • Leverage all inventory points to avoid lost sales

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        Features

        Implement a buy, fulfill, return anywhere model.

        • Quick order lookup for customer support

        • Curbside pickup

        • Buy online pickup in store (BOPIS)

        • Reserve online pickup in store (ROPIS)

        • Ship from Store / Store fulfillment

        • Buy online return in store (BORIS)

        • Cross-channel inventory allocation & visibility

        • Split shipments

        • Drop shipping

        • Node configuration portal to manage all fulfillment locations

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        Omnichannel-enabled businesses realize a 5.2% lift in revenue. -Business Insider

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        higher lifetime value for omnichannel customers. -Business Insider

        Ship to Home Online Storefront

        Is your technology preventing an omnichannel strategy?

        With Deck Commerce OMS, brands can create a buy anywhere, fulfill anywhere, return anywhere model with:

         • A central view of all orders

        • Strategic routing & cost savings

        • Ability to leverage inventory you have, wherever you have it

        Ship from Store

        Looking to implement BOPIS, BORIS, or Ship-from-Store?

        You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY."

        Feel confident you're implementing a scalable solution both your internal teams and customers will love.

        Dropshipping_blue

        Have headaches dropshipping for a third-party retailer?

        With Deck Commerce, brands can leverage smart routing workflows that:

         • Increase fulfillment margins

         • Centralize all orders

         • Automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)

        How a Traditional Brick-and-Mortar Retailer Pivoted to Omnichannel in Just Four Weeks

        "We realized that execution had to happen on the back end to create the ideal experience."

         

        Get the case study

         

        Learn More About Omnichannel Order Management

         

        Manage Customer Experiences Beyond the Buy Button

        Harness the power of every channel.

        Chat with an order management expert to create your omnichannel retail strategy. 

         

        Request a Demo