Retail Resources

Get the latest insights on retail and order management. 

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      build a bear case study

      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        Store Center

        Turn Your Stores into Smart Fulfillment Centers 

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        Manage Ship Orders and In-Store Pickups and Returns Efficiently 

        In-store fulfillment strategies are crucial for modern retail – but, they're not easy. Brands struggle with connecting their store inventory to their global inventory, integrating online orders with in-store systems and ensuring smooth fulfillment processes - whether BOPIS, BORIS or ship from store.

        Store Center tackles these hurdles head on. This module empowers staff to process orders seamlessly, based on global inventory availability and capacity. Store Center helps turn your locations into efficient fulfillment hubs ready for today’s retail demands.

        Better Service. Happier Customers. 

        Give great service every time, so customers come back for more. 

        • Prioritize store pick-up orders, so in-person customers never wait. 

        • Create rules and alerts for time-sensitive tasks, so you can keep your delivery promises to your customers. 

        • Manage all customer orders, whether fulfilled in store or not, allowing for easy returns and support.  

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        Fulfill Orders Fast – and with Fewer Errors 

        Stop struggling with slow, error-prone order fulfillment and start delivering orders efficiently and accurately.

        • Reduce manual effort with customizable task flows and automated order processing.  

        • Minimize picking errors by showing full order details, including product imagery.

        • Save time by picking orders in bulk waves, instead of one-by-one.  

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        Simplify Your In-Store Fulfillment with Store Center

        Stop juggling multiple systems and start managing in-store fulfillment with one solution. 

        • Seamlessly integrate with Deck Commerce OMS for unified order fulfillment across channels. 

        • Tailor workflows for store employees with customizable views based on role. 

        • Adapt to any situation with a flexible system that works on any device, anywhere in the store. 

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        Request a Demo

        Core Features

        Simple and Intuitive User Interface 

        Reduce training needed for new employees with a simple, and user-friendly interface.

        Configurable Order Visibility Dashboard 

        Prioritize your team’s efforts to focus on the most important customers and orders. 

        Enhanced Order Details

        Increase order accuracy with a complete view of the order, including product imagery and related shipments.

        Bulk and Batch Actions  

        Boost efficiency by grouping similar tasks for picking and shipping. 

        Mobile Optimization

        Maximize operational flexibility and efficiency while improving customer service.

        Streamlined Workflow Management  

        Improve productivity with customizable task flows and automated order processing, reducing manual intervention and potential errors. 

        Extended Order Lookup 

        Manage all customer orders, whether fulfilled in store or not, for simple and customer-friendly returns and support. 

        Role-Based Views and Workflows

        Configure dashboards and available actions based on role, to keep staff focused.

        Request a Demo