Retail Resources

Get the latest insights on retail and order management. 

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      Parnters

      build a bear case study

      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        In-Store Fulfillment  

        Bring Fulfillment Closer to Customers

        In-Store Fulfillment enables retailers to leverage their physical stores for fulfilling online and in-store orders. By using real-time inventory data and streamlined workflows, stores can efficiently handle pick, pack, and ship processes or prepare orders for customer pickup.

        This approach reduces shipping costs, shortens delivery times, and makes the most of existing store resources. 

        Key Benefits of In-Store Fulfillment

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        Save on Shipping Costs

        Fulfill orders from the store closest to the customer, cutting down on shipping costs and delivery times. Leverage your stores as mini-fulfillment hubs to create a more cost-effective distribution network.

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        Boost Customer Satisfaction with Faster Fulfillment

        Meet customer expectations for speedy delivery and convenient pickup options. In-store fulfillment allows you to provide same-day or next-day options for nearby customers, ensuring a seamless shopping experience.

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        Maximize Store Resources

        Leverage your store staff, inventory, and space to expand fulfillment capacity without requiring additional fulfillment centers. Role-based workflows ensure tasks like picking and packing are simple for associates to execute efficiently.

        0%

        of customers expect to be able to buy online and pick up in-store.

        0%

        of customers make additional purchases when picking up online orders in-store.

        How In-Store Fulfillment Works 

        In-Store fulfillment is made possible with Deck Commerce OMS and the Store Center module, which enables stores to fulfill orders with precision and efficiency. These tools provide store associates with tools to view and prioritize orders ready for fulfillment and perform tasks like picking, packing, and shipping directly from the store. 

        The system automatically routes orders to the most appropriate store location based on inventory, proximity, and capacity, simplifying the process for both stores and central operations. 

        Related Capabilities and Products