Make all your customer experiences VIP 

With an OMS Luxury Goods & Jewelry Brands love.

 

Watch How It Works

Luxury Brands That Trust by Deck Commerce

0%

of luxury shoppers expect engaging experiences both in-store and online

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of US adults buy luxury goods on Amazon

0%

of luxury goods shoppers worry about counterfeit items on marketplaces

Are returns an ongoing manual struggle for customer service?

With Deck Commerce, you can automate preorder and backorder workflows to reduce the time your team spends updating payment, inventory, and customer communication— giving your customers a reliable experience every time.

Looking to implement BOPIS, BORIS, or Ship from Store?

You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY."

Feel confident you're implementing a scalable solution both your internal teams and customers will love.

Expanding into new global markets?

With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally. 

Releasing a new item and want to leverage preorders to drive sales?

With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.

Do your customers know *exactly* where their order is in the fulfillment process?

With Deck Commerce, brands have real-time visibility into where an order is in the fulfillment process and triggers actions outside of our system to make sure your customers have what they need, when they need it—like order status, shipment notifications, initiate returns, payment capture, SMS notifications, and more! 

Does your solution optimize the DTC experience beyond the buy button?

Brands historically put more focus on the front-end experience, forgetting the back-end of the order lifecycle.

With Deck Commerce, our agile platform enables brands to curate the exact experience they aim for through our configurable workflows based on 20+ years of DTC expertise. 

convey

yotpo

Avalara

afterpay

CyberSource

Clutch

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Unmatched Expertise

We’ve helped brands optimize their ecommerce operations for over 20 years—with tried-and-true capabilities built into our product. 

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Comprehensive Native Capabilities

Rather than customize to demise, our out-of-the box SaaS product covers apparel order management from start to finish.

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Extensible Platform

Deck Commerce is both front and back-end system agnostic with 50+ prebuilt integrations—making it easy to swap, add, or remove any tech as your brand grows.